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<div class="bvseo-question-answer" data-questionid="6306178">
<h2 class="bvseo-question">
Quelle est la garantie sur cet appareil ?
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<div class="bvseo-author">Asked by: MJ 5</div>
<div class="bvseo-answer" data-answerid="6784925">
Please reach out to our Consumer Services team for help. Phone support is available at 800-432-5437, Mon.- Fri., 9 a.m. - 6 p.m. ET.
<div class="bvseo-author">Answered by: Mattel Consumer Services</div>
<div class="bvseo-pubdate">Date published: 2023-04-24</div>
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<div class="bvseo-question-answer" data-questionid="6268551">
<h2 class="bvseo-question">
does this have heartbeat sound
</h2>
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<div class="bvseo-author">Asked by: TMTM</div>
<div class="bvseo-answer" data-answerid="6754327">
There are music and soothing sound options. The sleep sounds button has: Pink Noise, Brown Noise, Womb Sounds, Ocean Waves, Nature or Wind.
<div class="bvseo-author">Answered by: Mattel Consumer Services</div>
<div class="bvseo-pubdate">Date published: 2023-04-03</div>
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</div>
<div class="bvseo-question-answer" data-questionid="4886496">
<h2 class="bvseo-question">
Est-ce que c'est garanti? Les touches s'allument, mais impossible de le faire fonctionner! Aucun son ni lumi&egrave;re. Manuellement ou avec mon cellulaire. Achet&eacute; il y a 2 mois.
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<div class="bvseo-author">Asked by: Twinmom005</div>
<div class="bvseo-answer" data-answerid="5485026">
Bonjour, votre meilleur option serait de contacter votre &eacute;quipe Service &agrave; Clientele pour assistance. Notre num&eacute;ro de telephone est le 1-800-432-5437 et nous avons un repr&eacute;sentant francophone.
<div class="bvseo-author">Answered by: Mattel Consumer Services</div>
<div class="bvseo-pubdate">Date published: 2020-12-28</div>
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<div class="bvseo-question-answer" data-questionid="4828328">
<h2 class="bvseo-question">
Can i add my prefered music or song to play through it?
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<div class="bvseo-author">Asked by: Tysee</div>
<div class="bvseo-answer" data-answerid="5457420">
The Deluxe Soother has a set playlist. Songs included on this item are: It's Raining, It&rsquo;s Pouring Six Little Ducks Frere Jacques Brahms Lullaby 6 Fisher-Price original compositions
<div class="bvseo-author">Answered by: Mattel Consumer Services</div>
<div class="bvseo-pubdate">Date published: 2022-08-22</div>
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<div class="bvseo-question-answer" data-questionid="4820023">
<h2 class="bvseo-question">
Do you have to run the projector on wifi to connect to your phone app?
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<div class="bvseo-author">Asked by: Britt231</div>
<div class="bvseo-answer" data-answerid="5457251">
An internet connection is required for the initial sign-in (or creation of the Mattel Login). In addition to that, you must be connected to the internet on their mobile device the first time they pair a Smart Connect product with the app. Though the pairing is being done via Bluetooth LE, the internet connection is still needed for the initial pairing of each individual Smart Connect product. After pairing is complete, the app will only rely on Bluetooth LE for communication with the Smart Connect products. The only time the internet connection would be required again would be if you tap to view the Mattel Privacy Statement OR if you opt to contact us via the in-app support.
<div class="bvseo-author">Answered by: Mattel Consumer Services</div>
<div class="bvseo-pubdate">Date published: 2020-12-06</div>
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<div class="bvseo-question-answer" data-questionid="4792755">
<h2 class="bvseo-question">
Bonjour, est ce que la projection bouge?
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<div class="bvseo-author">Asked by: Zenitude</div>
<div class="bvseo-answer" data-answerid="5423949">
La projection ne bouge pas.
<div class="bvseo-author">Answered by: Mattel Consumer Services</div>
<div class="bvseo-pubdate">Date published: 2020-11-13</div>
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<div class="bvseo-question-answer" data-questionid="3821603">
<h2 class="bvseo-question">
Is this auto volt(bolt)? I mean can it be plugged in a 110v or a 220v? I want to send one to my friend outside north America.
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<div class="bvseo-author">Asked by: Pao78</div>
<div class="bvseo-answer" data-answerid="5067674">
The AC adapter input is 100-240 VAC, 50/60Hz, 9 W, and the output is 6 VDC, 500 mA.
<div class="bvseo-author">Answered by: Mattel Consumer Services</div>
<div class="bvseo-pubdate">Date published: 2020-03-11</div>
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<div class="bvseo-question-answer" data-questionid="3644430">
<h2 class="bvseo-question">
Some of the reviews say that the app stopped working, crashed or didn't work in their region. Does it work? Would in work in Victoria, British Columbia? Please advise. thank you Doris
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<div class="bvseo-author">Asked by: DKVV</div>
<div class="bvseo-answer" data-answerid="4217140">
There was a glitch with the app awhile back. At this time it has been updated and now working.
<div class="bvseo-author">Answered by: Mattel Consumer Services</div>
<div class="bvseo-pubdate">Date published: 2019-07-10</div>
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<li class="bvseo-paginationItem"><a class="bvseo-paginationLink" href="https://www.toysrus.ca/en/Fisher-Price-Smart-Connect-Deluxe-Soother/3B342D0C.html?srsltid=AfmBOorl89SxO6BlZEPmvM-Bo30cnwon8WYwIVmqy61SUQ-m-BZbfUnW&bvstate=pg:2/ct:q">Fisher-Price Smart Connect Deluxe Soother Questions - page 2</a></li>
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