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 PRODUCT SAFETY

Our Safety Commitment
Recent Product Recalls
Other Helpful Links


OUR SAFETY COMMITMENT

The issue of product safety goes well beyond business and directly to the well-being of the families we serve. We are wholly committed to our customers safety and have reiterated that simple, single fact to our suppliers and business partners. We will not tolerate products that do not meet our rigorous safety standards.

When it comes to the safety of children, the bar can never be too high, and we are constantly looking at ways to build on our already substantial safety efforts. That is why we have made further improvements that will ensure you have access to even more rapid and detailed information on safety issues.

These improvements include:
  •      • New Safety microsite to help you find all product safety and recall information;
  •      • Important product recall information posted in all of our stores
  •      • Email notification for product recalls
As the toy and baby products authority, we understand the unique role we play as the conduit between manufacturers and our customers. It is a role we take very seriously and requires our constant vigilance. On behalf of the entire Toys "R" Us, Inc. family, please know that we will continue to work tirelessly to guarantee we are doing everything we can to provide only the safest shopping environment for all families.

RECENT PRODUCT RECALLS

For your convenience, we maintain information on recent recalls, with links to Manufacturer's sites for further information. Click on any of the links below for further details. This list is intended for your convenience only; it is not intended to be an authoritative list of recalled products.

If a recall is issued for a product you purchased at any "R" Us stores (online purchases included), click on the links below for information regarding that recall. This information will advise you on how to proceed with getting your product repaired or returned.

ManufacturerMfr ItemStore ItemUPCDescriptionRecall Date
Graco1771793714240-Snugride 22 – Alano Flip-It Travel System – JosieJuly 04, 2014
Graco1793562724912-Lite Rider Travel System – SurinJuly 04, 2014
Graco180507672913247406114795SnugRide 22 - Literider Travel System – KinseyJuly 04, 2014
Graco180529472620647406114863SnugRide 22 – Lite Rider Travel System – SurinJuly 04, 2014
Graco1818682726648400072664801SnugRide 30 – Urbanlite Travel System – ClaridgeJuly 04, 2014
Graco181904472794647406117499SnugRide 30 – Infant Carseat – Minnie MouseJuly 04, 2014
Graco1760601704016-SnugRide 35 – Infant Carseat - LemongrassJuly 04, 2014
Graco1788617716693-SnugRide 35 – Quattro Tour Travel System - ChadwickJuly 04, 2014
Graco1788618714194-SnugRide 35 – Infant Car Seat – OrbitJuly 04, 2014
Graco181099772912447406115815SnugRide 35 – Quattro Tour Reverse Travel System – CapriJuly 04, 2014
Graco181714973088247406117352SnugRide 35 – Infant Car Seat – LemongrassJuly 04, 2014
Graco182113172935347406117628Aprica A30 – Moto Travel System - TwiliteJuly 04, 2014
Graco180520471560347406114856SNUGRIDE INFANT CAR SEAT-METROPOLITANJuly 04, 2014
Graco181970371583247406117543SNUGRIDE 30 INFANT CAR SEAT-METROPOLISJuly 04, 2014
Graco181049072569247406115501SNUGRIDE 35 INFANT CAR SEAT - ORBITJuly 04, 2014
Graco1805293726478474061148707R06JSI ALANO FLIPIT TS JOSIEJuly 04, 2014
Graco1810993726656474061165847U14MTG STYLUS TS MONTEGOJuly 04, 2014
Graco1812179725684474061156938A58ODY SNUGRIDE 35 CS ODYSSEYJuly 04, 2014
Graco1812393726486474061157617B30CWK QUATTRO TOUR TS CHADWICKJuly 04, 2014
Summer Infant20047730535051272519BABY TOUCH SCREEN VIDEO MONITORApril 30, 2014
Summer Infant20447735612914020449SECURE SIGHT VIDEO MONITORApril 30, 2014
Summer Infant223325854712914022337PEEK PLUS INTERNET BABY MONITORINGApril 30, 2014
Summer Infant28041004912914028049SLIM & SECURE HANDHELD VIDEO MONITORApril 30, 2014
Summer Infant280347727512914280348BEST VIEW HANDHELD COLOUR VIDEO MONITORApril 30, 2014
Summer Infant284531444012914284537SLIM & SECURE PLUS DIGITAL VIDEO MONITORApril 30, 2014
Summer Infant284631444612914284636BEST VIEW CHOICE DIGITAL VIDEO MONITORApril 30, 2014
Summer Infant285131444812914285138COMPLETE COVERAGE PLUS DIGITAL MONITORApril 30, 2014
Summer Infant285331445412914285336SAFE SIGHT DIGITAL VIDEO MONITORApril 30, 2014
Summer Infant392700314481717851270031BR-BABY SIGHT DIGITAL VIDEO MONITORApril 30, 2014
Summer Infant28052272112914028056Pink Slim & Secure Video MonitorApril 30, 2014
BritaxU341782715743652182066086B-Agile Stroller - BlackJanuary 30, 2014
BritaxU341783715719652182066093B-Agile Stroller - RedJanuary 30, 2014
BritaxU341764730688652182068714B-Agile Stroller - KiwiJanuary 30, 2014
BritaxU341763730696652182068707B-Agile Stroller - SandstoneJanuary 30, 2014
BritaxU361819730890652182069858B-Agile Double Stroller - BlackJanuary 30, 2014
BritaxS874300700988652182705893B-Agile Travel System - BlackJanuary 30, 2014
BritaxU391820701869652182706111BOB Motion Stroller - BlackJanuary 30, 2014
BritaxU391821701871652182706128BOB Motion Stroller - NavyJanuary 30, 2014
BritaxU391822701877652182706135BOB Motion Stroller - OrangeJanuary 30, 2014
Playtex Products, LLC059244858457830005924Playtex Pacifier HolderJanuary 22, 2014
Playtex Products, LLC05306N/AN/APlaytex Hip Hammock Infant CarriersDecember 19, 2013
Solowave Design Inc.23150718947875257031509Sheridan Play CentreDecember 11, 2013
Solowave Design Inc.23480714976875257034807Centennial II Play CentreDecember 11, 2013
Angelcare Monitors Inc.401-CA-1GBV298093666594040107Angelcare Monitor with VibrationNovember 21st, 2013
Angelcare Monitors Inc.401-2PU-CA-1GB105031666594040121Angelcare Movement & Sound Monitor DeluxeNovember 21st, 2013
Angelcare Monitors Inc.1100-CA-1GB105015666594110015Angelcare Movement & Sound Video MonitorNovember 21st, 2013
Baby Jogger®9032178953745146903210City Select Universal Car Seat AdaptorAugust 28th, 2013
Baby Jogger®9012178959745146901216City Mini Universal Car Seat AdaptorAugust 28th, 2013
Kids II Inc9056470758974451905641Baby Einstein Musical Motion Activity JumperJuly 23rd, 2013
KidCo, IncG2001310409786441020011Safeway Gate - BlackJuly 23rd, 2013
Dorel Juvenile Group22660CTRN7164050884392224578Safety 1st Guide 65 – TronJuly 3rd, 2013
Dorel Juvenile Group22762CAZX728640884392224929Safety 1st Cruise Air LX 65 – ScotlandJuly 3rd, 2013
Dorel Juvenile Group22762CAUC729728884392224998Safety 1st Cruise Air LX 65 - MarshallJuly 3rd, 2013
Dorel Juvenile Group22410CAUA729493884392223878Safety 1st Enspira 65 – LemannsJuly 3rd, 2013
Dorel Juvenile Group22742CLKW729701884392225018Eddie Bauer Enspira 65 – LakewoodJuly 3rd, 2013
Dorel Juvenile Group22701CAPH731609884392225001Eddie Bauer XRS 65 – ColfaxJuly 3rd, 2013
Toys“R”Us5F5F2F5584061803516918223Fast Lane FA-005 Radio-Control 3-Channel Helicopter with Gyro Stabilizer and ChargerJuly 3rd, 2013
KolcraftJL031-XEY71313931878028155Jeep Liberty Limited 3 Wheel All Terrain StrollerJune 19th, 2013
Toys"R"UsJB0031257109803516918223Imaginarium Activity WalkerMarch 13th, 2013
Bugaboo North America71110RD7149338717447013020Cameleon Base Stroller - RedJanuary 15th, 2013
Bugaboo North America71110SA7150348717447013037Cameleon Base Stroller - SandJanuary 15th, 2013
Bugaboo North America7111AN07043428717447005155Cameleon Base Stroller - Dark GreyJanuary 15th, 2013
KidcoP101, P104912654, 222453786441401018,
786441401032
Peapod Indoor/Outdoor On The Go Bed – Red/BlueNovember 16th, 2012
Britaxn/an/an/aBoulevard 65-G3 (Silverbirch, Zebra, Aztec), Pavilion 65-G3 (Cowmooflage, Sophia, Biscotti), Advocate 65-G3 (Serene, Zebra, Opus Gray)November 05th, 2012
Elfe Juvenilen/an/an/aClassic Wood Highchair (Butter Pecan and Cherry)October 09th, 2012
Summer Infantn/an/an/aDeluxe Baby Bather (Blue and Pink)August 29th, 2012
Bumbo International Trustn/an/an/aBumbo Baby Seats (Blue, Lilac, Red, Aqua, Pink, Lime)August 15th, 2012
Stoneridge Cycle Ltdn/an/an/aAvigo Fire Rescue Hero’s Trike with Helmet, Avigo You & Me Trike with Basket & HelmetJuly 13rd, 2012
Isisn/an/an/aPolly High Chair Luna, Polly Double Phase High Chair Sahara, Polly Double Phase High Chair Discovery July 10th, 2012
KOLCRAFT®n/an/an/aCONTOURS® OPTIONS 3 WHEEL STROLLERSJune 14th, 2012
California Innovationsn/an/an/aThermal Duo Food ToteJune 07th, 2012
Doreln/an/an/aSure Fit Toilet LockMay 14th, 2012
Doreln/an/an/aSafety 1st Onside Air LX Car SeatFeb 24th, 2012
Globe Dragon
 
n/an/an/aSplat Shot, Splat Ball, Splat Disc - Marvel Spider Sense SpidermanFeb 3rd, 2012
Oyaco Productsn/an/an/aBumbo SeatsDec 7th, 2011
Doreln/an/an/aSafety 1st Two-Way Jogging StrollerDec 2nd, 2011
B.O.Bn/an/an/a       B.O.B. Canopy Stroller RecallOct 11th, 2011
Little Tikesn/an/an/aLittle Tikes RecallOct 4 2011
Shermagn/an/an/aShermag Crib Recall Oct 4 2011
MGAn/an/an/a       Bratz Makeup Recall Jun 24 2011
Britaxn/an/an/aBritax Nimble RecallJun 23 2011
Shermagn/an/an/aMichelle Crib RecallMay 4 2011
Infantinon/an/an/aInfantino Troy RecallApr 5 2011
Tech 4 Kidsn/an/an/aGlobe Dragon Snow MX Ski-Doo RecallFeb 23 2011
Isisn/an/an/aSassy Teether/Rattle RecallFeb 23 2011
BOBn/an/an/aBOB Utility Stroller RecallFeb 23 2011
Summer Infantn/an/an/aSummer Infant Slim and Secure Monitor RecallFeb 18 2011
Summer Infantn/an/an/aSummer Infant Slim and Secure Monitor RecallFeb 18 2011
Mattel n/a  n/an/a Fisher Price Inflatable Balls RecallSept 30 2010
Mattel  n/an/a n/a Fisher Price High Chair RecallSept 30 2010
Mattel  n/an/a n/a Fisher Price Trike RecallSept 30 2010
Mattel  n/a  n/an/a Fisher Price Little People Stand n Play Raceway RecallSept 30 2010
Dorel   n/an/a n/aDorel Olympia 3-in-1 Crib Recall  
Dorel   n/an/a n/a Eddie Bauer Soothe and Sway Playyard  
Fast Lane   n/a  n/an/a Fast Lane Dump Truck Recall 
Graco n/a n/a n/a Graco Contempo High Chair  
Graco n/a   n/an/a Graco Comfort Sport Car Seat 1 
Graco n/a n/a n/a Graco Comfort Sport Car Seat 2  
 Gracon/a   n/an/a Graco Comfort Sport Car Seat 3  
 Graco  n/an/a n/a Graco Contempo High Chair (separate recall) 
 Leap Frog  n/a  n/an/a Leap Frog My Pal Scout Recall  
Stork Craft   n/an/a n/a Dropside Crib Recall  
MattelR693535424n/a FISHER-PRICE LITTLE PEOPLE PLAY 'N GO CAMPSITE"3-Aug
Delta4842-4701580n/a Martinique Convertible Crib - Cherry24-Jun
Delta4842-41709018n/a Martinique Convertible Crib - Ginger24-Jun
Delta4857-1701351n/a ROMANO 4-in-1 Crib - White24-Jun
Delta4857-3709824n/a ROMANO 4-in-1 Crib - Caramel24-Jun
Delta4857-4701505n/aROMANO 4-in-1 Crib - Cognac24-Jun
Delta4842-42709026n/a Martinique Convertible Crib - Expresso24-Jun
   n/a  n/an/a  
Step 27923OR,357537733538792313Step 2 and Whisper Push Around Buggy13-May-2010
Evenflo10502n/a32884145652Evenflo® Top-of-Stair" Plus Wood Gate25-March-2010
Infantino141-210364169773554412109Sling Rider24-March-2010
    n/an/a   
 Evenflo Maestro  n/an/a Evenflo Maestro  Oct 15 2010
Graco3920BAN71785147406077953Harmony High Chair - Bancroft18-March-2010
Graco3955WSR707945n/aHarmony High Chair - Windsor18-March-2010
DOREL DISTRIBUTION CANADA22371CJ71628644681228728MICO INFANT CAR SEAT JUICEMarch 8th, 2008
DOREL DISTRIBUTION CANADA22371CL71629444681228711MICO INFANT CAR SEAT LEMONADEMarch 8th, 2008
DOREL DISTRIBUTION CANADA22371CO71627844681228735MICO INFANT CAR SEAT OCEAN REFLECTIONMarch 8th, 2008
DOREL DISTRIBUTION CANADA22371CP70742244681228711MICO INFANT CAR SEAT PENGUINMarch 8th, 2008
DOREL DISTRIBUTION CANADA22517CB70865844681228735MICO INFANT CAR SEAT BASE BLACKMarch 8th, 2008
Tiny Love Inc.493 / 512698547 / 297275735259002153 / 735259002597Tiny Smart Wind Chimes Assortment10-February-2010
Britax Child Safety Inc.U271815 / U271817 / U271813711268 / 711209 / 711276652182062248 / 652182061807 / 652182061791Britax Blink Umbrella Strollers10-February-2010
Dorel Distribution CanadaDAKM5132C71781965857134629Tara Convertible Crib20-January-2010
RP Toys Ltd.6190116050443377619017Star Trek Enterprise Bridge Playset22-December-2009
Dorel Distribution Canada01004CD, 01326CP, 01374CB, 1374CGG, 01729CB, 01943CB716308, 707961, 702366, 706221, 716324, 716316400071630807, 65857132878, 065857130270, 65857132663, 65857135305, 65857135763Dorel Designer 22 Infant Car Seat16-December-2009
Evenflo6161834/616192070643432884146048Exersaucer Tea-1-2-3 Cake Toy 8-December-2009
 Kidcentral n/an/a n/a  Keep-It-Clean Pacifiers Dec 21 2010
Spin Master Toys6008993534234
778988743492
Aqua Dots RefillAdvisory
Graco  n/an/a n/a HealthCanada Graco StrollerAdvisory
 Chaperone Infant Car Seat  n/an/a 
n/a 
Chaperone Infant Car Seat  

OTHER HELPFUL LINKS

Health Canada - Click Here
Canadian Toys Association - Click Here
Canadian Toy Testing Council - Click Here
Transport Canada - Click Here
Canadian Consumer Information - Click Here
Consumer Product Recalls - Click Here