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Terms and Conditions


PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEB SITE. YOUR USE OF THIS WEB SITE CONFIRMS YOUR UNCONDITIONAL ACCEPTANCE OF THE FOLLOWING TERMS AND CONDITIONS. IF YOU DO NOT ACCEPT THESE TERMS AND CONDITIONS, DO NOT USE THIS WEB SITE.

  1. Products, Content and Specifications. All features, content, specifications, products and prices of products and services described or depicted on www.toysrus.ca and www.babiesrus.ca (together this "Web Site"), are subject to change at any time without notice. Certain weights, measures and similar descriptions are approximate and are provided for convenience purposes only. Toys"R"Us (Canada) Ltd. ("Toys"R"Us") and GSI Commerce Solutions, Inc. ("GSI"), which operates this Web Site pursuant to agreements with Toys"R"Us (Toys"R"Us and GSI, collectively, "we" or "us"), make all reasonable efforts to accurately display the attributes of our products, including the applicable colors; however, the actual color you see will depend on your computer system, and we cannot guarantee that your computer will accurately display such colors. The inclusion of any products or services on this Web Site at a particular time does not imply or warrant that these products or services will be available at any time. It is your responsibility to ascertain and obey all applicable local, state, federal and international laws (including minimum age requirements) in regard to the possession, use and sale of any item purchased from this Web Site. By placing an order, you represent that the products ordered will be used only in a lawful manner. All videocassettes, DVDs and similar products sold are for private, home use (where no admission fee is charged), non-public performance and may not be duplicated.

    In accordance with The RCC Commitment To Parents initiative, Toys"R"Us does not to sell games that carry an M (Mature) or AO (Adults Only) rating to anyone under the age of 17 or 18, respectively.

    By purchasing an M-rated game from the Toys"R"Us website, www.toysrus.ca, you confirm that you are 17 years or older. Prior to purchase an option will display to indicate that you are 17 years or older, and by indicating Yes, I am 17 years or older you may complete your purchase on the site.

    An email will be sent with an age verification question and must be responded to prior to your order being released. If a response is not received within 7 days your order will be cancelled.
  2. Shipping Limitations. When an order is placed, it will be shipping to an address designated by the purchaser as long as that shipping address is compliant with the shipping restrictions contained on this Web Site. All purchases from this Web Site are made pursuant to a shipment contract. As a result, risk of loss and title for items purchased from this Web Site pass to you upon delivery of the items to the carrier. You are responsible for filing any claims with carriers for damaged and/or lost shipments.
  3. Accuracy of Information. We attempt to ensure that information on this Web Site is complete, accurate and current. Despite our efforts, the information on this Web Site may occasionally be inaccurate, incomplete or out of date. We make no representation as to the completeness, accuracy or currentness of any information on this Web Site. For example, products included on this Web Site may be unavailable, may have different attributes than those listed, or may actually carry a different price than that stated on this Web Site. In addition, we may make changes in information about price and availability without notice. While it is our practice to confirm orders by email, the receipt of an email order confirmation does not constitute our acceptance of an order or our confirmation of an offer to sell a product or service. We reserve the right, without prior notice, to limit the order quantity on any product or service and/or to refuse service to any customer. We also may require verification of information prior to the acceptance and/or shipment of any order.
  4. Use of this Web Site. The design of this Web Site and all text, graphics, information, content, and other material displayed on or that can be downloaded from this Web Site are protected by copyright, trademark and other laws and may not be used except as permitted in these Terms and Conditions or with prior written permission of the owner of such material. The software and other technology components of this Web Site are © 1999-2010, GSI Commerce Solutions, Inc. or its affiliates and suppliers. The contents of this Web Site are © 2010, Toys"R"Us (Canada) Ltd, GSI Commerce Solutions, Inc. or their respective affiliates and suppliers. All rights reserved. GSI also owns a copyright in this Web Site as a compilation. You may not modify the information or materials displayed on or that can be downloaded from this Web Site in any way or reproduce or publicly display, perform, or distribute or otherwise use any such information or materials for any public or commercial purpose. Any unauthorized use of any such information or materials may violate copyright laws, trademark laws, laws of privacy and publicity, and other laws and regulations.
  5. Trademarks. Certain trademarks, trade names, service marks and logos used or displayed on this Web Site are registered and unregistered trademarks, trade names and service marks of Toys"R"Us or its affiliates. Other trademarks, trade names and service marks used or displayed on this Web Site are the registered and unregistered trademarks, trade names and service marks of their respective owners, including GSI and its affiliates. Nothing contained on this Web Site grants or should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademarks, trade names, service marks or logos displayed on this Web Site without the written permission of Toys"R"Us, GSI or such other owner.
  6. Linking to this Web Site. Creating or maintaining any link from another Web site to any page on this Web Site without our prior written permission is prohibited. Running or displaying this Web Site or any information or material displayed on this Web Site in frames or through similar means on another Web site without our prior written permission is prohibited. Any permitted links to this Web Site must comply will all applicable laws, rule and regulations.
  7. Third Party Links. From time to time, this Web Site may contain links to Web sites that are not owned, operated or controlled by Toys"R"Us, GSI or their respective affiliates. All such links are provided solely as a convenience to you. If you use these links, you will leave this Web Site. Neither we nor any of our respective affiliates are responsible for any content, materials or other information located on or accessible from any other Web site. Neither we nor any of our respective affiliates endorse, guarantee, or make any representations or warranties regarding any other Web sites, or any content, materials or other information located or accessible from any other Web sites, or the results that you may obtain from using any other Web sites. If you decide to access any other Web sites linked to or from this Web Site, you do so entirely at your own risk.
  8. Inappropriate Material. You are prohibited from posting or transmitting any unlawful, threatening, defamatory, libelous, obscene, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense or give rise to civil liability, or otherwise violate any law. In addition to any remedies that we may have at law or in equity, if we determine, in our sole discretion, that you have violated or are likely to violate the foregoing prohibitions, we may take any action we deem necessary to cure or prevent the violation, including without limitation, the immediate removal of the related materials from this Web Site. We will fully cooperate with any law enforcement authorities or court order or subpoena requesting or directing us to disclose the identity of anyone posting such materials.
  9. User Information. Other than personally identifiable information, which is subject to this Web Site's Privacy Policy, any material, information, suggestions, ideas, concepts, know-how, techniques, questions, comments or other communication you transmit or post to this Web Site in any manner ("User Communications") is and will be considered non-confidential and non-proprietary. We and our respective affiliates and our or their designees may use any or all User Communications for any purpose whatsoever, including, without limitation, reproduction, transmission, disclosure, publication, broadcast, development, manufacturing and/or marketing in any manner whatsoever for any or all commercial or non-commercial purposes. We may, but are not obligated to, monitor or review any User Communications. We will have no obligation to use, return, review, or respond to any User Communications. We will have no liability related to the content of any such User Communications, whether or not arising under the laws of copyright, libel, privacy, obscenity, or otherwise. We retain the right to remove any or all User Communications that includes any material we deem inappropriate or unacceptable.
  10. Account Name and Password. You are required to have an account name and password for certain activities on the website. We may cancel or suspend at any time your account name and password at our discretion without notice or liability to you or any other person. We are not under any obligation to verify the actual identity or authority of any person using the account name and password to access and use the Website. We may at any time require proof of the identity of any person seeking to access and use the Website, and may deny access if we are not are not satisfied with such proof. You are fully responsible and liable for the security of your account name and password and any/all use and misuse. You agree to notify us immediately of any unauthorized use of your account. Neither Toys"R"Us nor GSI assumes any responsibility, or will be liable, for any damages arising from or related to your failure to keep your password secure.
  11. Baby Registry. By submitting the above information, I, hereby consent to Toys"R"Us (Canada) Ltd. and Toys"R"Us, Inc. (collectively, "Toys"R"Us") collecting, using and disclosing personal information relating to my Toys"R"Us Baby Registry listing (the "Registry Listing") in order to facilitate the purpose of my Registry Listing, by posting such information on the Toys"R"Us website and disclosing it to any person who accesses my Registry Listing from the Toys"R"Us website or who consults my Registry Listing from Toys"R"Us Baby Registry terminals located in their retail stores by posting such information on in-store Baby Registry terminals and disclosing it to any person who consults my Registry Listing from a Toys"R"Us retail store and, if requested by me, by selecting such option when creating my Registry Listing, by posting such information on the Toys"R"Us website and therefore disclosing it to any person who accesses my Registry Listing from such website. I understand that my Registry Listing will show my name, alternate name of registrant (if provided by me), co-registrant name (if provided), the city and province in which I reside, the occasion date and a listing of all items which I have registered for at Toys"R"Us. If I provide a co-registrant name, I represent and warrant to Toys"R"Us that I have all necessary authority and have obtained all necessary consents from such other person to enable Toys"R"Us to collect, use and disclose such information for the foregoing purposes. Toys"R"Us occasionally uses its list of registrants to send them communications or special offers that Toys"R"Us believes may be of interest. By clicking here, I am agreeing that I wish to receive such communications and offers from Toys"R"Us, by mail or otherwise.

    I understand that to offer this service and maintain the Toys"R"Us Baby Registry, a personal information file containing personal information about me will be created and kept by Toys"R"Us (Canada) Ltd. at 2777 Langstaff Road, Concord, Ontario L4K 4M5, at Toys"R"Us, Inc.'s corporate headquarters located at One Geoffrey Way in Wayne, New Jersey, 07470-2030, U.S., or at other locations in Canada or the United States. Where personal information is stored or processed outside of Canada, it is subject to the laws of that foreign jurisdiction, and may be accessible to that jurisdiction's governments, courts or law enforcement or regulatory agencies. Only those employees of Toys"R"Us whose job functions involve the posting of information on the Toys"R"Us website, the monitoring or maintenance of the Baby Registry and other matters related to such registry will have access to my file. Access by such employees will be limited solely for the aforesaid purposes and other purposes permitted by law. If I wish to consult my file or request corrections to it, I may do so by written request at the address mentioned above (Attention: Privacy Manager).
  12. Wish List. By submitting the above information, I, the Wish List Creator, hereby confirm that I have reached the age of majority in the province in which I reside and consent to Toys"R"Us (Canada) Ltd. and Toys"R"Us, Inc. (collectively, "Toys"R"Us") collecting, using and disclosing personal information relating to my Toys"R"Us Wish List (the "Wish List") in order to facilitate the purpose of my Wish List, by posting such information on in-store Wish List Registry terminals and disclosing it to any person who consults my Wish List from a Toys"R"Us retail store and, if requested by me, by selecting such option when creating my Wish List by posting such information on the Toys"R"Us website and therefore disclosing it to any person who accesses my Wish List from such website. I understand that my Wish List will show my name (Wish List Creator), Alternate Name (if provided by me), Gift Recipient Name, the city and province in which I reside, the Event Date and a listing of all items which I have added to the Wish List at Toys"R"Us. If I provide an Alternate Name and/or Gift Recipient Name (which is not my name), I represent and warrant to Toys"R"Us that I have all necessary authority and have obtained all necessary consents from such other person to enable Toys"R"Us to collect, use and disclose such information for the foregoing purposes and to ship gifts to the Gift Recipient. Toys"R"Us occasionally uses its list of Wish List Creators to send them communications or special offers that Toys"R"Us believes may be of interest. By clicking here, I am agreeing that I wish to receive such communications and offers from Toys"R"Us, by mail or otherwise.

    I understand that to offer this service and maintain the Toys"R"Us Wish List, a personal information file containing personal information about me will be created and kept by Toys"R"Us (Canada) Ltd. at 2777 Langstaff Road, Concord, Ontario L4K 4M5, at Toys"R"Us, Inc.'s corporate headquarters located at One Geoffrey Way in Wayne, New Jersey, 07470-2030, U.S., or at other locations in Canada or the United States. Where personal information is stored or processed outside of Canada, it is subject to the laws of that foreign jurisdiction, and may be accessible to that jurisdiction's governments, courts or law enforcement or regulatory agencies. Only those employees of Toys"R"Us whose job functions involve the posting of information on the Toys"R"Us website, and the monitoring or maintenance of the Wish List and other matters related to such registry will have access to my file. Access by such employees will be limited solely for the aforesaid purposes and other purposes permitted by law. If I wish to consult my file or request corrections to it, I may do so by written request at the address mentioned above (Attention: Privacy Manager).
  13. Electronic Communications. When you visit this Website or send an e-mail to us, you are communicating with us electronically. You consent to receive communications from us electronically. We may communicate with you by e-mail or by posting notices on this Website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
  14. Contests. All contests are governed by this Agreement, the applicable Contest Rules as well as applicable legislation. By participating in a contest through the website, you signify your agreement and acceptance of this Agreement, the applicable Contest Rules as well as applicable legislation.
  15. DISCLAIMERS. YOUR USE OF THIS SITE IS AT YOUR RISK. THE INFORMATION, MATERIALS AND SERVICES PROVIDED ON OR THROUGH THIS WEB SITE ARE PROVIDED "AS IS" WITHOUT ANY WARRANTIES OF ANY KIND INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY. NEITHER TOYS"R"US, GSI, NOR ANY OF THEIR RESPECTIVE AFFILIATES WARRANT THE ACCURACY OR COMPLETENESS OF THE INFORMATION, MATERIALS OR SERVICES PROVIDED ON OR THROUGH THIS WEB SITE. THE INFORMATION, MATERIALS AND SERVICES PROVIDED ON OR THROUGH THIS WEB SITE MAY BE OUT OF DATE, AND NEITHER TOYS"R"US, GSI, NOR ANY OF THEIR RESPECTIVE AFFILIATES MAKES ANY COMMITMENT OR ASSUMES ANY DUTY TO UPDATE SUCH INFORMATION, MATERIALS OR SERVICES. THE FOREGOING EXCLUSIONS OF IMPLIED WARRANTIES DO NOT APPLY TO THE EXTENT PROHIBITED BY LAW. PLEASE REFER TO YOUR LOCAL LAWS FOR ANY SUCH PROHIBITIONS.

    ALL PRODUCTS AND SERVICES PURCHASED ON OR THROUGH THIS WEB SITE ARE SUBJECT ONLY TO ANY APPLICABLE WARRANTIES OF THEIR RESPECTIVE MANUFACTURES, DISTRIBUTORS AND SUPPLIERS, IF ANY. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, WE HEREBY DISCLAIM ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, ANY IMPLIED WARRANTIES WITH RESPECT TO THE PRODUCTS AND SERVICES LISTED OR PURCHASED ON OR THROUGH THIS WEB SITE. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, WE HEREBY EXPRESSLY DISCLAIM ALL LIABILITY FOR PRODUCT DEFECT OR FAILURE, CLAIMS THAT ARE DUE TO NORMAL WEAR, PRODUCT MISUSE, ABUSE, PRODUCT MODIFICATION, IMPROPER PRODUCT SELECTION, NON-COMPLIANCE WITH ANY CODES, OR MISAPPROPRIATION. THE FOREGOING EXCLUSIONS OF IMPLIED WARRANTIES DO NOT APPLY TO THE EXTENT PROHIBITED BY LAW. PLEASE REFER TO YOUR LOCAL LAWS FOR ANY SUCH PROHIBITIONS.
  16. LIMITATIONS OF LIABILITY. Neither Toys"R"Us nor GSI assumes any responsibility, or will be liable, for any damages to, or any viruses that may infect, your computer, telecommunication equipment, or other property caused by or arising from your access to, use of, or browsing this Web Site, or your downloading of any information or materials from this Web Site. IN NO EVENT WILL TOYS"R"US OR GSI, OR ANY OF THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, AFFILIATES, AGENTS, SUCCESSORS OR ASSIGNS, NOR ANY PARTY INVOLVED IN THE CREATION, PRODUCTION OR TRANSMISSION OF THIS WEB SITE, BE LIABLE TO YOU OR ANYONE ELSE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION) ARISING OUT OF THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF THIS WEB SITE, ANY WEB SITES LINKED TO THIS WEB SITE, OR THE MATERIALS, INFORMATION OR SERVICES CONTAINED ON ANY OR ALL SUCH WEB SITES, WHETHER BASED ON WARRANTY, CONTRACT, TORT OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING LIMITATIONS OF LIABILITY DO NOT APPLY TO THE EXTENT PROHIBITED BY LAW. PLEASE REFER TO YOUR LOCAL LAWS FOR ANY SUCH PROHIBITIONS.

    IN THE EVENT OF ANY PROBLEM WITH THIS WEB SITE OR ANY CONTENT, YOU AGREE THAT YOUR SOLE REMEDY IS TO CEASE USING THIS WEB SITE. IN THE EVENT OF ANY PROBLEM WITH THE PRODUCTS OR SERVICES THAT YOU HAVE PURCHASED ON OR THROUGH THIS WEB SITE, YOU AGREE THAT YOUR SOLE REMEDY, IF ANY, IS FROM THE MANUFACTURER OF SUCH PRODUCTS OR SUPPLIER OF SUCH SERVICES, IN ACCORDANCE WITH SUCH MANUFACTURER'S OR SUPPLIER'S WARRANTY, OR TO SEEK A RETURN AND REFUND FOR SUCH PRODUCT OR SERVICES IN ACCORDANCE WITH THE RETURNS AND REFUNDS POLICIES POSTED ON THIS WEB SITE.
  17. Revisions to these Terms and Conditions. These Terms and Conditions may be revised at any time and from time to time by updating this posting. You should visit this page from time to time to review the then current Terms and Conditions because they are binding on you. Certain provisions of these Terms and Conditions may be superseded by legal notices or terms located on particular pages of this Web Site. Your continued use of this Website following either form of notice will signify your acceptance of the revised terms of this Agreement.
  18. Choice of Law; Jurisdiction. This Agreement, your use of this Website, and all related matters are governed solely by the laws of Province of Ontario, Canada and applicable federal laws of Canada, excluding any rules of private international law or the conflict of laws which would lead to the application of any other laws.

    Any dispute between us and you or any other person arising from, connected with or relating to this Website, this Agreement or any related matters must be resolved before the Courts of Province of Ontario sitting in the City of Toronto, Ontario, Canada, and you hereby irrevocably submit and attorn to the original and exclusive jurisdiction of those Courts in respect of any such dispute or matter.

    To the extent permitted by law, any claim or cause of action you may have arising from, connected with, or relating to your use of this Website, this Agreement, or any related matters must be commenced in a court of competent jurisdiction in the City of Toronto, Ontario, Canada within two (2) years after the claim or cause of action arises, after which time the claim or cause of action is forever barred, regardless of any statute or law to the contrary.
  19. Termination. You or we may suspend or terminate your account or your use of this Web Site at any time, for any reason or for no reason. You are personally liable for any orders placed or charges incurred through your account prior to termination. We reserve the right to change, suspend, or discontinue all or any aspect of this Web Site at any time without notice.
  20. Additional Assistance. If you do not understand any of the foregoing Terms and Conditions or if you have any questions or comments, we invite you to contact us at customerservice.ca@toysrus.com, call us at 1-800-TOYSRUS (1-800-869-7787) or send your questions or comments to Toys"R"Us (Canada) Ltd., 2777 Langstaff Road, Concord, Ontario, LMK4M5.
  21. Website, in-store and online flyer pricing, promotions, discounts and offers may differ. Unless otherwise stated, promotions, discounts and offers cannot be combined.