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Online Help

Updating My Preference Centre


Making changes to your Email Preference Centre is as easy as signing up! You can update your personal information - including your first and last name, email, mailing address, password and phone numbers - and make changes to your preferences.

How do I update my preferences?


It's a breeze!

In addition to updating your preferences, you can edit your first and last name, email, mailing address, password and phone numbers:

  • First, log on to your email preference centre Home Page
  • To change your preferences after you've signed up, sign into your Email Preference Centre. Then update your preferences and click the "UPDATE NOW" button to save your updates.

You will receive a confirmation email and we will put your changes into effect as soon as possible.

If you'd like to update your information by phone, contact our Customer Service Team at 1-800-TOYSRUS (1-800-869-7787).

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Can I update my preferences over the phone or at a store?


You can update preferences via phone by contacting our Customer Service Team at 1-800-TOYSRUS (1-800-869-7787).

At this time, however, you cannot update your preferences in store.

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What if my contact information has changed?


Not a problem!

If your personal information - including your first and last name, email, mailing address, password and phone numbers - has changed, just edit the information through your email preference centre:

  • First, log on to your Email Preference Centre
  • You will then be taken to a page where you can update your personal information. Update your preferences and click the "UPDATE NOW" button to save your updates.

You will receive a confirmation email and we will put your changes into effect as soon as possible.

If you'd like to update your information by phone, contact our Customer Service Team at 1-800-TOYSRUS (1-800-869-7787).

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