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Careers at Toys"R"Us

Benefits of Joining "R" Team
How to Apply
Frequently Asked Questions

Benefits of Joining "R" Team

Competitive Compensation Package
Toys"R"Us offers extremely competitive compensation to qualified candidates as well as other highly desirable benefits.

Employee Discount at all Toys"R"Us Stores
All Employees are entitled to a discount at any Toys"R"Us Store in Canada.

Flexible Benefits Program
Toys"R"Us offers flexible benefits for our full time and part time Employees (after 6 months). Each Employee is given the choice of the amount of health and dental coverage that best suits the needs of themselves and their families.

Each Employee has the option of contributing a percentage of their pay toward our Group Registered Retirement Savings Plan (RRSP). To help Employees reach their retirement goals, Toys"R"Us will match a portion of your contribution.

Ongoing Training and Development
As part of our People Development Plan, Toys"R"Us offers ongoing Training and Development to all our Employees.

Deferred Profit Sharing Plan (Management only)
Toys"R"Us knows our success is a result of all the hard work and dedication of our Employees. So we share our success through our Deferred Profit Sharing Plan (DPSP).


Toys"R"Us recognizes that our Employees are our greatest asset. So we've made it a priority to support the career goals of our team members by instituting the following:

Our Policy of Promotion From Within
We've found that many Toys"R"Us Employees reach their career goals without ever leaving the Company! The majority of our Store Management team began as junior Employees and many other Store Employees have gone on to more senior positions such as Assistant Buyers, Buyers, Supply Chain Specialists and Managers at our Corporate Office.

Our Management Training Program
The Management Training Program provides our Management Trainees with the skills they need to move up in our organization. After an in-depth assessment of existing skills, Trainees receive both classroom and practical training in Leadership, Feedback, Delegation, Sales, Recruitment, Training Techniques and Conflict Resolution.

Competitive Compensation Package
Toys"R"Us offers extremely competitive compensation to qualified candidates as well as other highly desirable benefits.

Career Planning
We are dedicated to supporting our Employees at every stage of their career, so our Human Resources department offers career path counseling for all Toys"R"Us Employees.

"VITE Excellence" Employee Recognition Program
The Toys"R"Us Employee Recognition Program acknowledges Employees in our Head Office each month for excellence in our Company philosophy of VITE (Value, In-stock, Trends and Expertise). Our Stores recognize performance through monthly regional sales contests.

Other benefits of joining the Toys"R"Us team include:

Computer purchase program
Education Reimbursement Program where applicable.
Onsite gym at our Head Office.


How to Apply

Do you believe the customer always comes first? Want to drive sales? Have a winning, high energy attitude? Then we want you to Come Play With Us!


If you're interested in joining one of our Store teams, you've got two ways to apply.

1. IN-STORE: Visit the Customer Service Desk of one of our Stores and ask for an application. If you have a resumé be sure to bring it with you! Not sure where to find a TRU Store? Use our handy Store Locator.

2. ONLINE: Email your resumé with a cover letter to
Be sure to indicate the position and store you're interested in!

Due to the volume of applications we receive, we are not able to respond to all candidates at this time. In the interests of preserving the environment, Toys"R"Us Canada does not accept faxed or mailed resumés.


We're always looking for great people! Open positions for our Head Office are posted in the Career Opportunities section of this website.

If you'd like to join our team but don't find a position matching your qualifications, e-mail your resumé and cover letter (noting area of interest) to We'll keep your information on file for six months.

Due to the volume of applications we receive, we are not able to respond to all candidates at this time. In the interests of preserving the environment, Toys"R"Us Canada does not accept mailed resumés.


Frequently Asked Questions

Q. Is there any opportunity for career advancement between divisions? Does Toys"R"Us promote from within?

A. Absolutely. Toys"R"Us believes in contributing to the personal and professional growth of our people. In fact, we have a mission to promote internal opportunities to Toys"R"Us employees before extending an offer to any external candidates.

Q. What is the interview process like?

A. If you are called to come in for an interview, in most cases, you will meet with a Human Resources representative (Certain positions also may require skill testing, and/or a background check prior to employment). If there is a potential fit, you can anticipate meeting with several other individuals before a decision to hire is made. This may require more than one visit to our offices. Of course, references will be checked before any offer of employment is extended.

Q. I went to a Job Fair and nobody from Toys"R"Us called me back. What's the deal?

A. If a currently available position fits with your qualifications, we'll call you to set up an interview appointment. If your qualifications do not match our needs at present, your résumé will be kept on file for a period of 6 months for our recruiters to access for future opportunities.

Q. I sent my résumé in a couple of days ago. How long will it take before I can schedule an interview?

A. If a current available position fits with your qualifications, you will be contacted to set up an interview appointment. However, if your background does not match any current positions, it will be kept on file for 6 months.

Q. Do you have any openings in marketing or public relations?

A. Every now and then we have open positions in these departments. Try searching for available marketing positions under Corporate Jobs. If your experience and skills match the requirements, send in your résumé.

Q. How do I find out if there are any positions available in a specific store?

A. All of our stores are responsible for handling all hiring needs individually. If you're interested in a position as a sales associate, we encourage you to apply in person at the location of your choice.

Q. How old do I have to be to work in one of your stores or offices?

A. We've established 16 years as the minimum age of employment in order to be consistent with the legislated minimum working age in all provinces.

Q. Can I apply for a position in your corporate offices from overseas?

A. Yes. If you are not a Canadian citizen, you will simply need to provide the necessary documentation that proves you can legally work in Canada in order to be hired.