Create an Account
An online shopping account offers you a safe, easy, and fast way to order. It also makes it easier for you to track your order and receive emails about your order status.
How do I create an online account?
You can create an online account in one of two ways:
Note: Your Shopping Account and your Baby Registry Account are two separate accounts. For instructions on how to create a Baby Registry account please click here.
Shopping Account Benefits
Manage Your Account
You can change your account information online at any time. Simply click "My Account" at the top of any page and sign in with your email address and password.
Forgot Your Password
If you have forgotten your password, you can get a new one by clicking here.
Changing Your Password
To change the password associated with your account, click on the "My Account" link that is located on the top of each page. Sign in to your account and click on the "(update)" link next to Password under the "Personal Information" header. You will be brought to a page where you can change your password.
Changing Your Email Address
To change the email address associated with your account:
Shipping & Billing Addresses
Where are my shipping and billing addresses?
Within Your Account we store your shipping and billing addresses under the Account Features heading. We store these addresses to make the checkout process easier and reduce the amount of information you need to enter.
Toys"R"Us (Canada) Ltd. 2777 Langstaff Road, Concord ON L4K 4M5, Tel: 1 800 TOYSRUS, Email: Canada@cust-help-us.com